Privacy Policy
Last Updated: January 2026
melcogames.com ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website melcogames.com (the "Site"), including all related content, functionality, and services offered on or through the Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when you contact us or subscribe to our newsletter.
- Technical Information: IP address, browser type, operating system, referring URL, and pages visited.
- Usage Data: Information about how you interact with our Site, including clicks, time spent on pages, and navigation patterns.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data.
How We Use Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve our Site and services.
- To conduct analytics and understand user behavior and preferences.
- To track affiliate referrals and commission purposes.
- To send you promotional content, newsletters, and updates (with your consent).
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and protect against fraud or security threats.
Cookie Policy
Our Site uses the following types of cookies:
- Essential Cookies: Necessary for Site functionality and security.
- Analytics Cookies: Used to understand Site traffic and user behavior.
- Affiliate Tracking Cookies: Used to track referrals to third-party casino partners and measure affiliate performance.
- Marketing Cookies: Used for targeted advertising and promotional purposes.
You can control and opt-out of non-essential cookies through your browser settings or by using cookie preference tools we provide on our Site. Please note that disabling essential cookies may affect Site functionality.
Third-Party Links
Our Site contains links to third-party casino operators, gaming platforms, and affiliate partners. We are not responsible for the privacy practices or content of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing your personal information or engaging in any transactions. Your use of third-party sites is subject to their terms and privacy policies, not ours.
Your Rights
As a Canadian resident, you have certain rights regarding your personal information:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete information.
- Right to Deletion: You may request the deletion of your personal information, subject to legal obligations.
- Right to Opt-Out: You may opt-out of marketing communications and non-essential tracking at any time.
- Right to Withdraw Consent: You may withdraw consent for data processing previously provided.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Affiliate tracking data is typically retained for the duration of our partnership agreements and for accounting purposes. You may request deletion of your data at any time, subject to legal and contractual obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us at:
Email: privacy@melcogames.com
We will respond to your inquiry within 30 days in accordance with applicable Canadian privacy laws.